Trust & security

Healthcare-grade architecture, by default.

Mediora Labs is engineered for clinical environments. Security, privacy, and operational reliability are foundational requirements — not premium features behind an enterprise tier.

Encryption everywhere

TLS 1.3 in transit and AES-256 at rest. Encryption keys are rotated on a fixed schedule and stored in HSM-backed key management.

Single-tenant data isolation

Clinic data is logically isolated by default. A dedicated database per clinic is available for sensitive deployments.

Least-privilege access

Role-based access with single sign-on and enforced two-factor authentication. Production access requires named approval and is fully logged.

HIPAA & GDPR aligned operations

Business Associate Agreements available. Documented policies for data handling, retention, breach response, and subprocessor review.

Full audit trail

Every patient-facing event is captured in an immutable audit log, available for export on demand by clinic administrators.

Continuous review

Quarterly penetration testing, automated dependency scanning, and a formal change-management process for all production releases.

Operational standards

The same rigor we apply to code, we apply to operations. Below are the commitments built into every clinic deployment.

Uptime SLA
99.95%
RPO
≤ 5 min
RTO
≤ 60 min
Backups
Hourly · 30d
Region
Customer-chosen
Subprocessors
Reviewed quarterly

Need a security review?

We share documentation, BAAs, and architecture diagrams under NDA. Most reviews complete within a week.