Mediora LabsMedioraLabs
Case studies

Outcomes from clinics on the Mediora operating layer.

Representative deployments across dermatology, aesthetic, dental, and cardiology practices internationally. Specific clinic names withheld under non-disclosure agreements.

Deployment

Multi-site dermatology group

Fourteen providers across four locations consolidated patient inquiries, scheduling, and follow-up onto a single Mediora operating layer.

"We had assumed our constraint was staffing. It was process. Mediora returned roughly one full-time role of administrative capacity within the first quarter."
— Dr. Sarah Mitchell, Clinical Director
Monthly bookings
Before
612
After
846
+38%
Inquiry response
Before
4h 12m
After
47s
-99%
No-show rate
Before
18.4%
After
11.1%
-7.3 pts
Front-desk hours
Before
94 / wk
After
61 / wk
-35%
Deployment

Aesthetic & cosmetic clinic group

Replaced a fragmented intake of forms, social messages, and missed calls with a unified front-desk layer covering all consult requests.

"Inquiries are now qualified and scheduled outside of clinic hours. The reporting layer made it clear, for the first time, where revenue was being lost."
— Dr. Michael Carter, Medical Director
Lead → consult
Before
21%
After
54%
+33 pts
After-hours capture
Before
0
After
31%
new
Avg revenue / patient
Before
$420
After
$590
+40%
CAC payback
Before
9 mo
After
3 mo
-67%
Deployment

Private dental practice

A three-chair practice scaled new patient acquisition and recall completion without expanding the front-desk team.

"The system is calm, professional, and dependable. It handles the operational layer so the clinical team can focus on patients."
— Dr. Emily Watson, Practice Owner
Monthly new patients
Before
84
After
131
+56%
Recall completion
Before
42%
After
78%
+36 pts
Cancellation recovery
Before
—
After
63%
new
Staff hours saved
Before
—
After
22 / wk
new
Deployment

Cardiology consultancy network

Streamlined referral intake and consult scheduling across a multi-physician cardiology network operating in three cities.

"Referral flow is now structured and observable. We schedule faster, and our consultants spend more of their day in clinic."
— Dr. James Reynolds, Cardiology Consultant
Referral conversion
Before
47%
After
72%
+25 pts
Time to first consult
Before
11 days
After
4 days
-64%
Provider utilization
Before
68%
After
84%
+16 pts
Coordinator workload
Before
—
After
-30%
reduced

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